[{"data":1,"prerenderedAt":103},["ShallowReactive",2],{"navigation":3,"page:\u002Four-ai":33},[4,19],{"title":5,"icon":6,"path":7,"stem":8,"children":9,"page":18},"Trust","i-lucide-shield-check","\u002Fdocs\u002Ftrust","1.docs\u002F2.trust",[10,14],{"title":11,"path":12,"stem":13},"Data Protection","\u002Fdocs\u002Ftrust\u002Fdata-protection","1.docs\u002F2.trust\u002F1.data-protection",{"title":15,"path":16,"stem":17},"Secure Development","\u002Fdocs\u002Ftrust\u002Fsecure-development","1.docs\u002F2.trust\u002F2.secure-development",false,{"title":20,"icon":21,"path":22,"stem":23,"children":24,"page":18},"Policies","i-lucide-scale","\u002Fdocs\u002Fpolicies","1.docs\u002F3.policies",[25,29],{"title":26,"path":27,"stem":28},"Terms of Service","\u002Fdocs\u002Fpolicies\u002Fterms-of-service","1.docs\u002F3.policies\u002F1.terms-of-service",{"title":30,"path":31,"stem":32},"Privacy Policy","\u002Fdocs\u002Fpolicies\u002Fprivacy-policy","1.docs\u002F3.policies\u002F2.privacy-policy",{"id":34,"title":35,"body":36,"cta":89,"description":90,"extension":91,"eyebrow":35,"hero":92,"meta":95,"navigation":96,"path":97,"seo":98,"stem":99,"widget":100,"__hash__":102},"pages\u002Four-ai.md","Our AI",{"type":37,"value":38,"toc":85},"minimark",[39,56,65],[40,41,46,50],"page-section",{"eyebrow":42,"id":43,"title":44,":wide":45},"What it does","what-it-does","Most of the time, the right help is small","true",[47,48,49],"p",{},"People don't need to hear from a company every week. They need a clear answer when a bill looks wrong, a heads-up before something runs out, and to be left alone the rest of the time. The AI is trained to tell those moments apart.",[51,52],"timeline",{":items":53,"caption":54,"label":55},"[{\"when\":\"Mar\",\"text\":\"Explained a bill before it turned into a complaint.\"},{\"when\":\"Apr\"},{\"when\":\"May\"},{\"when\":\"Jun\",\"text\":\"Noticed she had gone quiet, and asked what changed.\"},{\"when\":\"Jul\"},{\"when\":\"Nov\",\"text\":\"A heads-up that saved her money.\"},{\"when\":\"Renewal\",\"text\":\"A decision made with a year of context behind it.\"}]","An illustration of the pattern, not a real customer.","One person, one year",[40,57,61],{"eyebrow":58,"id":59,"title":60},"How it works","how-it-works","It learns from what actually helped",[62,63],"rows",{":items":64,":numbered":45},"[{\"label\":\"Notices\",\"text\":\"It reads what is happening for each person from the systems a company already runs, such as billing, support and usage.\"},{\"label\":\"Decides\",\"text\":\"It works out whether anything would help right now. Often the answer is to do nothing.\"},{\"label\":\"Helps\",\"text\":\"When something would help, it explains, reminds or answers on the channel the person already uses. When a person would be better placed to help, it hands over.\"},{\"label\":\"Checks\",\"text\":\"It looks at what happened next. Did the person understand, act, come back, or need help again? What helped is kept, and what didn't is dropped.\"}]",[40,66,70,73],{"eyebrow":67,"id":68,"title":69},"Your data","data","What happens to the data",[62,71],{":items":72},"[{\"label\":\"It stays put\",\"text\":\"Customer conversations and personal details stay in the company's own isolated environment. They are not used to train anything and are never pooled across companies.\"},{\"label\":\"We learn the method\",\"text\":\"What improves over time is how to help, learned from working with the company's team, not from its customers' conversations.\"},{\"label\":\"People sign off\",\"text\":\"A person approves how the AI behaves before it goes live. Consent and contact limits are enforced by the system.\"}]",[47,74,75,76,80,81,84],{},"We are ISO 27001 certified and working toward SOC 2 Type II. Retention, deletion and incident response are covered on our ",[77,78,79],"a",{"href":12},"data protection"," and ",[77,82,83],{"href":16},"secure development"," pages.",{"title":86,"searchDepth":87,"depth":87,"links":88},"",2,[],null,"Mindsmiths builds AI that helps people with the everyday decisions they make about the services they use. What it does, how it works, and what we have measured.","md",{"title":93,"description":94},"Helping people make *better decisions*, every day","Which plan fits. Whether a bill is right. What to do when something stops working. Our AI helps people with these small decisions, and checks afterwards whether it actually helped.",{},true,"\u002Four-ai",{"title":35,"description":90},"our-ai",{"position":101},"right","vNBrCHorDdQgg-iR-Pw310HxMJVmuCc3OsTJGRzPK5A",1790256487715]